Shipping policy

Shipping Policy - United Kingdom

Thank you for choosing 360 Cycleworx as your trusted partner for all your cycling needs in the United Kingdom. We are committed to delivering top-notch products to enhance your cycling experience. Our Shipping Policy outlines essential information about how we handle the shipment of your orders within the UK.

Order Processing Time:

  • Orders are typically processed and prepared for shipment within 1-2 business days after payment confirmation.

Shipping Rates and Delivery Times - UK:

  • We offer competitive shipping rates for orders within the United Kingdom.
  • Estimated delivery times for UK orders typically range from 2-15 business days (supplier dependant).
  • Please note that these delivery times are approximate and do not include order processing time.

Shipping Methods:

  • We partner with reputable shipping carriers to ensure the safe and timely delivery of your UK orders. Our primary carriers include local couriers and postal services.

Order Tracking:

  • You will receive a tracking number via email once your UK order has been shipped. This allows you to monitor the status and location of your package.

Shipping Destinations:

  • We currently ship to addresses within the United Kingdom. We do not offer international shipping at this time.

Shipping Restrictions:

  • Some products, such as lithium-ion batteries, may have shipping restrictions or require special handling. Please review individual product listings for any specific shipping information.

Customs and Import Taxes (for International Customers):

  • For international shipments to the UK, customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the order total. Please check with your local customs office for details on potential fees.

Shipping Inquiries:

  • If you have questions about your UK order's shipment or encounter any issues, please don't hesitate to contact us at cycleworx360@outlook.com. We are here to assist you.

Address Accuracy:

  • It is crucial to provide accurate shipping information during checkout. Please double-check your shipping address to ensure the prompt delivery of your UK order. 360 Cycleworx is not responsible for orders shipped to incorrect or incomplete addresses.

Delivery Issues:

  • In the rare event that your UK order is delayed, lost, or damaged during transit, please notify us immediately. We will work diligently to resolve the issue and ensure your satisfaction.

Holiday Shipping:

  • During holiday seasons, delivery times may be longer due to high demand and increased carrier volumes. We recommend placing your UK orders well in advance to ensure timely delivery.

360 Cycleworx Contact Information:

We appreciate your trust in 360 Cycleworx and are committed to delivering exceptional products and service to our customers in the United Kingdom. If you have any further questions or concerns about our UK Shipping Policy, please do not hesitate to contact us. Your satisfaction is our priority, and we look forward to enhancing your cycling journey within the UK.